When you are a property owner in the storage industry, you will need to look at taking your company online. If you are going to do this, then you will want to hire someone in website quality assurance so that you can make sure that the job gets done right. It is amazing all the [...]
There are so many things that you will have to do in order to establish a successful direct sales company and the last thing that you will want to have to do is to sweat the details. That is where you could benefit by finding some quality assurance books that you can read in your [...]
Video mystery shopping is nothing but regular anonymous shopping with the difference being that the shopper carries a miniature recording device during the assignment. Used for quality assurance purposes by employers, this popular technique uncovers the gaps in the customer experience through the use of third party agents that pose as shoppers. Instead of relying [...]
Mystery shopping forums are a meeting place for people involved in anonymous shopping. Anonymous shopping is a quality assurance technique wherein companies get feedback on their service quality by using agents disguised as shoppers. These shoppers rate the service quality based on a given questionnaire or defined observation parameters. They also rate competitive products for [...]